You no longer have to choose between affordability and functionality. You can have it all....
Whaleback’s CrystalBlue Business Voice Services provides you a feature-rich, high quality, company-wide communications system without the expense or headache of a full blown on-premise PBX. Its features can be accessed anywhere, anytime from the Internet, mobile network or public telecommunications network. CrystalBlue integrates business-class telephony features, high-definition voice, network services, IP desk phones, messaging, collaboration, mobility, contact centers, service guarantees, and redundancy with the simplicity of a cloud-based service and the quality and reliability of a robust enterprise system.
Features like...
Unlimited and Customized Call Plans - Call Park and Retrieve - Local Number Portability (LNP) - Paging – Overhead/Group/Zone - Direct Inward Dial Numbers (DID) - Caller ID/Name/Number - 800 Service - Call Forwarding / Diversion – On and Off Site - Directory Assistance (411) - Find Me – Follow Me with Simultaneous Ring - Emergency Service (E911) - Call Hold, Waiting -Voice Messaging - Call Hunting - Corporate Virtual Attendant - Call Transfer – Blind and Consultative - Personal Attendant - Three-way calling - Distribution Group - Do Not Disturb - Music or Customized Messages on Hold - Time of Day / Day of Week Routing.
Messaging...
Stay connected wherever you are, with any device.
Consolidate voice mail, email and faxes into a single inbox. This gives you one place to organize, store, retrieve and forward your messages. With Whaleback you can check all of your messages anytime, anyplace, with any device.
Increase your business efficiency and improve communications throughout your company.
Mobility...
Work where you want…the way you want.
Whether you are in the office, at a temporary job site, working from home, in a field office or in a hotel room anywhere in the world, being able to connect with employees, customers, partners and prospects is critical in today’s business climate. Whaleback’s mobility solution extends the power of its Unified Communications services and sets the user free to connect easily from any location. The solutions provide anytime, anywhere access to expand flexibility, more effectively collaborate and reduce the cost of supporting a growing mobile workforce. Using the personal auto-attendant, callers will be routed to your voice mail, mobile phone, home phone, assistant, or to your laptop. Take your phone services with you, and with a single telephone number you can be reached wherever you are.
Grow your business by providing your employees with the voice and messaging services they need to be productive and to enhance customer service.
Conferencing and Collaboration...
Hold high impact meetings without traveling.
Want to have more productive meetings with customers and co-workers, travel less and save money too? CrystalBlue Conferencing provides businesses with a simple and secure conferencing service that reduces the time and travel expenses required for off-site and multi-location meetings while controlling your communications costs.
Increase sales productivity, collaborate with partners, and conduct employee training at a fraction of the cost.
Whaleback’s CrystalBlue Business Voice Services provides you a feature-rich, high quality, company-wide communications system without the expense or headache of a full blown on-premise PBX. Its features can be accessed anywhere, anytime from the Internet, mobile network or public telecommunications network. CrystalBlue integrates business-class telephony features, high-definition voice, network services, IP desk phones, messaging, collaboration, mobility, contact centers, service guarantees, and redundancy with the simplicity of a cloud-based service and the quality and reliability of a robust enterprise system.
Features like...
Unlimited and Customized Call Plans - Call Park and Retrieve - Local Number Portability (LNP) - Paging – Overhead/Group/Zone - Direct Inward Dial Numbers (DID) - Caller ID/Name/Number - 800 Service - Call Forwarding / Diversion – On and Off Site - Directory Assistance (411) - Find Me – Follow Me with Simultaneous Ring - Emergency Service (E911) - Call Hold, Waiting -Voice Messaging - Call Hunting - Corporate Virtual Attendant - Call Transfer – Blind and Consultative - Personal Attendant - Three-way calling - Distribution Group - Do Not Disturb - Music or Customized Messages on Hold - Time of Day / Day of Week Routing.
Messaging...
Stay connected wherever you are, with any device.
Consolidate voice mail, email and faxes into a single inbox. This gives you one place to organize, store, retrieve and forward your messages. With Whaleback you can check all of your messages anytime, anyplace, with any device.
Increase your business efficiency and improve communications throughout your company.
- Desktop Fax
- Secure IM with Presence
- Voice mail to email
- Personal Fax to email
- Multi-site message distribution
- Store and forward messages
Mobility...
Work where you want…the way you want.
Whether you are in the office, at a temporary job site, working from home, in a field office or in a hotel room anywhere in the world, being able to connect with employees, customers, partners and prospects is critical in today’s business climate. Whaleback’s mobility solution extends the power of its Unified Communications services and sets the user free to connect easily from any location. The solutions provide anytime, anywhere access to expand flexibility, more effectively collaborate and reduce the cost of supporting a growing mobile workforce. Using the personal auto-attendant, callers will be routed to your voice mail, mobile phone, home phone, assistant, or to your laptop. Take your phone services with you, and with a single telephone number you can be reached wherever you are.
Grow your business by providing your employees with the voice and messaging services they need to be productive and to enhance customer service.
- Personal Auto-Attendant
- Extension Anywhere
- Single Number Access
- Find-Me-Follow-Me
- Web based User Services
- Mobile Call Screening
- Multi-Device Access
- Softphones
- Fixed Mobile Convergence
- Virtual extensions
- Presence
Conferencing and Collaboration...
Hold high impact meetings without traveling.
Want to have more productive meetings with customers and co-workers, travel less and save money too? CrystalBlue Conferencing provides businesses with a simple and secure conferencing service that reduces the time and travel expenses required for off-site and multi-location meetings while controlling your communications costs.
Increase sales productivity, collaborate with partners, and conduct employee training at a fraction of the cost.
- Private conferencing bridge
- Multiple security levels
- Integrated with CrystalBlue Voice
- Audio only or combined with web meeting
- Audio conference recording
- Scheduled or ad-hoc conferences
- Schedule using Microsoft Outlook or web portal
- Presence